Dynamics 365 Support

Our support services cover your entire process and business ecosystem (besides the core platform). Microsoft, on the other hand, focuses on out-of-the-box functionality, and we manage everything that makes the system uniquely yours. What does this look like in practice? We optimize the system performance for your specific workflows, fix custom integrations, and use data analytics to identify bottlenecks. The difference is that, with Microsoft, you get generic support, but with Glorium Technologies, you collaborate with a growth partner. As a digital transformation company, we provide strategic guidance to help your team work smarter, turning your Dynamics 365 environment into a driver for future success, not just keeping it running.

Absolutely. Supporting custom environments is a core strength of ours. Every project begins with a thorough discovery phase to understand the unique support requirements and the business logic behind the customizations. Fixing errors is just a small part of our support services; we also ensure that your integrations remain stable through regular updates and continue to perform well. We can also help you create or refine custom features to better serve your customers, ensuring your system scales with your growth.

We help your organization move beyond basic instruction to unlock your team’s full ability to leverage Dynamics 365. We offer a custom training form that connects daily tasks to business outcomes, helping users improve productivity. We show teams how to use the Power Platform and other tools to automate tasks and gain insights. Our approach usually builds a culture of continuous excellence and engagement, and the role-based approach ensures your sales and operational teams adopt the system fully.

Yes. We provide proactive security monitoring and compliance services to protect your entire organization. Our approach is flexible to meet your specific request and risk profile. We implement continuous monitoring, conduct regular access reviews, and apply security best practices that absolutely outshine basic platform limitations. The core benefits include protecting your clients’ data, maintaining operational success, and ensuring your system serves as a secure foundation.

Our experts examine the process (end-to-end) to rapidly restore productivity. Our advanced diagnostic tools help us pinpoint failures—whether in your Power Platform flows, API calls, or data mapping—and then easily resolve them.

Absolutely. Beyond support, we build new solutions to help your organization grow. We analyze your unique needs to design flexible improvements, custom modules, or Power Platform apps that automate processes. Contact us to request a consultation and discuss how we can create a tailored development plan for your business.