
Product Background
The product allows hospitals to automate the workload and distribution of studies for interpreting radiologists. To meet the SLA time frames, the app’s AI engine defines exam priorities, locates qualified doctors (based on their preferences), and assigns a specific exam to a particular expert. The software balances the workload so that all radiologists receive the correct amount of work they are committed to cover.
Challenge
The main difficulties in the previous version of the app, which became the source of customer disappointment, were poor operational performance combined with a confusing UI.
Medium to large hospitals with a significant study turnover rate reported that slow app responsiveness and overall balancing inefficiency were affecting the number of medical exams reviewed. Following some fruitless attempts with other teams to redesign the software, the client finally turned to us to help improve the overall performance right away.

Solution
After the execution of highly detailed performance tests, our developers reviewed all API calls and database requests and challenged every query’s adequacy.
As a result, we tightened data retrieval and increased the volume of acquired data every step of the way. A large portion of data was cached in order to speed up access to repeatedly queried but rarely changing medical data.
We also:
- Crafted UI / UX for both doctors and hospital admin requirements
- Completed integration with multiple image viewers/dictation systems
- Added a flexible and robust load balancing mechanism for real-time distribution
- Integrated the tool for different PACS archives/VNAs compatibility
- Created a mechanism for scheduling systems interoperability
- Created an internal audit mechanism to control data access (for HIPAA compliance)
- Developed a reporting tool for physician performance tracking
Testimonial
Project Manager, Healthcare Education Organization
“Glorium Technologies sticks to the end goal and is willing to jump on an initiative and not give up on it.”
Project summary:
Glorium Technologies provided mobile app development services for a healthcare education organization. Their team helped build an application for COVID-19 relief. The solution features simulation training.
Feedback summary:
The app is being handed off and will soon go live. Glorium Technologies implemented an effective project management style. The engagement had its challenges but their team took the time to resolve issues and deliver on expectations. They follow through on commitments and work in a quick turnaround.
Tech Stack:
ReactJS
.Net Core
AWS
.Net Framework
RabbitMQ
MS SQL