Conversational AI in healthcare

Your 24/7 Digital Healthcare Assistant
Conversational AI in healthcare
  • Natural conversation
  • Handles repetitive tasks
  • Secure and HIPAA compliant
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clutch
Conversational AI in healthcare
  • Process2
    Dynamic Learning Capabilities
  • Goal
    Intelligent Decision-Making
  • Dialog
    Conversational Voice AI
  • Data Migration
    Existing Infrastructure Integration
  • Shield
    Enterprise-Grade Security
  • server
    Sophisticated Information Storage
  • Velocity
    Consistent High Performance

Capabilities of Conversational AI in Healthcare

Dialog
Smart virtual front desk
AI agents greet patients, answer FAQs, schedule visits, and update records – all through a seamless voice or text conversation.
Patient Portals Development
Automated patient intake & screening
Digitize the intake process with conversational forms that adapt to patient responses.
Medical Billing Software Development
24/7 insurance verification and billing assistance
Let AI verify coverage, explain copays, and reduce billing confusion – right when patients need it.
Doctor
Clinician support at their fingertips
Doctors and nurses can use secure, voice-enabled agents to access protocols, schedule tests, and review patient instructions instantly.
Gear2
Integrated with your systems
Our conversational AI connects seamlessly to Epic, Cerner, Athena, and more. It reads and writes data into EHRs and backend tools securely – without disrupting workflows.

Benefits of Conversational AI in Healthcare

Conversational AI delivers measurable results by streamlining communication, reducing workload, and enhancing both patient and staff experiences.
Coin
40%
reduction in operational costs through automated workflows
Real Time Notifications
75%
fewer no-shows and cancellations with timely reminders
Dialog
3x
faster patient response time using smart communication tools
Calendar
24/7
patient support enabled with zero increase in headcount need
Let’s Build Your AI Teammate

Main Use Cases of Conversational AI in Healthcare

Glorium builds intelligent virtual agents that streamline patient interactions and admin tasks, so your teams can focus on care, not catch-up
​​Automated Appointment Scheduling
Symptom Checking & Triage
Medication Adherence Reminders
Lab Result Notifications
Virtual Health Assistants
Patient Feedback Collection
Mental Health Support
Insurance & Billing Support
Chronic Disease Management
Preventive Health Reminders
Calendar
​​Automated Appointment Scheduling

Let patients book, reschedule, or cancel appointments 24/7 with no staff intervention – cutting down errors and admin load.

Build a Custom Scheduling Agent
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Fewer No-Shows
Automated reminders help patients stay on track, reducing missed appointments and rescheduling hassles.
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Lower Admin Load
Cuts repetitive front desk tasks, giving staff more time for patient-focused responsibilities.
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24/7 Availability
Enables round-the-clock booking access for patients, improving convenience and service flexibility.
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Error Reduction
Minimizes booking mistakes by eliminating manual input and confirming appointments automatically.
Build a Custom Scheduling Agent
Mobile Phonendoscope
Symptom Checking & Triage

Conversational AI in healthcare can assess symptoms and recommend care paths, easing access to urgent or self-care guidance.

Develop a Smart Triage Assistant
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Faster Care Triage
Instantly guides patients to the right level of care, speeding up access and reducing unnecessary delays
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Reduced ER Visits
Filters non-emergency issues to self-care or primary care, easing strain on emergency departments
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Improved Acces
Offers symptom checking anytime, helping patients make informed care decisions on their own schedule
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Better Patient Flow
Directs patients effectively to avoid overcrowding and balance provider workloads efficiently
Develop a Smart Triage Assistant
Tablets
Medication Adherence Reminders

Patients get reminders to take or refill prescriptions, improving long-term health outcomes.

Create a Personalized Reminder System
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Higher Adherence
Scheduled reminders keep patients compliant with their prescriptions for better clinical outcomes
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Fewer Readmissions
Helps avoid complications and hospital visits by ensuring consistent treatment follow-through
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Custom Reminders
Alerts are tailored to patient medication plans, boosting personal relevance and engagement
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Chronic Care Support
Reinforces daily routines for patients managing chronic conditions, improving their quality of life
Create a Personalized Reminder System
Lab
Lab Result Notifications

Automatically inform patients when lab results are ready to reduce anxiety and improve communication.

Automate Lab Result Messaging
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Instant Updates
Notifies patients immediately when results are available, easing anxiety and reducing wait times
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Less Staff Follow-Up
Automates communication that would typically require manual effort from clinical staff
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Secure Delivery
Shares lab results confidentially using encrypted messages, maintaining compliance and trust
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Improved Trust
Timely result sharing enhances transparency and builds stronger patient-provider relationships
Automate Lab Result Messaging
Charity
Virtual Health Assistants

24/7 AI assistants answer common questions about health conditions, prescriptions, and procedures.

Launch Your 24/7 Virtual Health Assistant
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Always-On Support
Offers real-time answers outside of business hours, keeping patients informed around the clock
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Fewer Inquiries
Resolves common questions through AI, minimizing the volume of calls to clinical support staff
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Better Engagement
Encourages patient involvement by offering accessible and personalized health guidance anytime
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Tailored Guidance
Uses patient history to offer advice specific to individual needs, conditions, and treatment plans
Launch Your 24/7 Virtual Health Assistant
Patient Portals Development
Patient Feedback Collection

AI surveys capture and analyze feedback post-visit to identify gaps and improve service quality.

Develop a Patient Feedback Bot
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Faster Feedback
Sends surveys right after visits to collect fresh, relevant insights from patients with high response rates
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Real-Time Insights
Analyzes input instantly to uncover trends and areas for improvement in care delivery
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Service Quality Boost
Uses feedback to inform actionable changes that directly improve patient satisfaction
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Patient-Centric Care
Shows patients their feedback matters, reinforcing trust and engagement with your practice
Develop a Patient Feedback Bot
Gear Brain
Mental Health Support

Conversational AI in healthcare offers accessible, stigma-free support for mental wellness and mood monitoring.

Build an AI Companion for Mental Health
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Emotional Guidance
Offers coping strategies and comfort in real time, especially during stress or anxiety
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Mood Tracking
Monitors conversation patterns to detect changes in mood and flag potential issues early on
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Accessible Care
Delivers support without appointments, expanding mental health access to underserved populations
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Early Intervention
Recognizes red flags early, prompting proactive outreach to prevent escalation of mental distress
Build an AI Companion for Mental Health
Medical Billing Software Development
Insurance & Billing Support

AI simplifies claims and billing queries to reduce confusion and speed up resolution.

Automate Billing Conversations with AI
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Instant Clarification
Provides easy-to-understand answers for billing questions, helping patients feel more informed
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Fewer Errors
Guides users through insurance claims accurately to reduce mistakes and avoid processing delays
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Faster Reimbursements
Helps ensure correct claim filing for quicker payment cycles and reduced administrative delays
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Better Patient Experience
Makes financial interactions clearer and smoother, reducing patient stress and confusion
Automate Billing Conversations with AI
Diagnosis and treatment planning
Chronic Disease Management

Ongoing check-ins, care plan reminders, and lifestyle coaching support long-term health.

Create AI for Chronic Care Support
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Daily Monitoring
Tracks symptoms and progress regularly, automatically giving providers consistent patient updates
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Lifestyle Nudges
Sends personalized tips to improve habits, such as diet, sleep, or physical activity, for better health
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Custom Care Plans
Offers adaptive plans based on patient data, improving adherence and health results over time
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Better Outcomes
Promotes sustained health improvements by supporting treatment adherence and healthy routines
Create AI for Chronic Care Support
Real Time Notifications
Preventive Health Reminders

Reminds patients of screenings, checkups, or vaccinations based on age and medical history.

Deploy AI for Preventive Health Outreach
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Timely Alerts
Notifies patients about needed preventive care based on age, history, and condition-specific guidelines
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Healthier Population
Drives early detection and prevention, reducing severe outcomes and improving community wellness
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Reduced Costs
Prevents costly emergency care by identifying health risks before they require intensive intervention
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Personalized Outreach
Uses patient records to deliver relevant reminders, increasing compliance and checkup rates
Deploy AI for Preventive Health Outreach

Trusted Conversational AI Experts in Healthcare

  • Delivered 140+ AI projects in healthcare and other complex fields.
  • Compliant with strict data and healthcare standards, including ISO.
  • Flexible models that reduce delays and fit your existing workflow.
  • High-quality development at lower cost through lean operations.
  • Solutions tailored to your goals, setting, and budget constraints.
  • Fast delivery using the latest AI tools with proven scalability.
  • A dedicated project manager ensures clear, smooth communication.
marc
Marc
Machine learning engineer
Available
  • Data Analysis
  • AI
  • ML
andr
Andrew
Senior stack AI developer
Available
  • Node
  • JS
  • Python
michel
Michel
Middle AI developer
Available
  • Swift
  • Objective-C
  • AI

Our Healthcare AI Agent Building Process

The 4-step path to your custom AI agent that delivers measurable business impact
1
AI Agent Role
Your agent’s core functions, limitations, and compliance requirements
2
Documentation
Collecting a subject-matter expertise documentation for both internal and external use
3
Training
Supervised documentation processing & AI agent training to perform the requested workflows
4
Validation
The AI agent's performance verification and deployment
Launch
Start using your custom AI agent while continuously improving it through verbal or chat interactions

Choose Your Healthcare AI Agent Plan

Whether you're a small clinic or an extensive hospital network, there's a plan built just for you
AI integration
Light AI Agent
from $1,999
Perfect for startups and small businesses
  • Up to 10 functional blocks
  • Core automation capabilities
  • Essential integration features
  • From 2 weeks production
Request a Quote
Gear Brain
Medium AI Agent
from $3,999
Ideal for growing businesses
  • Up to 30 functional blocks
  • Advanced automation workflows
  • Comprehensive integration options
  • From 4 weeks production
Request a Quote
AI enterprise
Enterprise AI Agent
Custom Pricing
Custom solutions for complex operations
  • Unlimited functional blocks
  • Full customization
  • Enterprise-grade security
Request a Quote

Glorium Technologies: Experts in Conversational Healthcare AI

With 10+ years in healthcare tech, we know clinical workflows, compliance standards, and the demands of patient experience. We combine domain expertise with cutting-edge NLP and voice AI to build agents that truly work in the real world.
  • Custom AI agents for hospitals, clinics, & HealthTech startups
  • Full-cycle development from ideation and market fit to planning and deployment
  • Deep integration with EHRs/EMRs, medical billing systems, CRMs, and portals
  • Voice + Text interface design for high usability
  • Scalable solutions tailored to your size and goals

AI in Healthcare Isn’t the Future – It’s Now

Let’s automate the routine, so your people can focus on care.
Get Started with Conversational AI

What our clients say about us

left
right
rait
Their punctuality and delivery capabilities were exactly as advertised.
Yayoi Sakaki
Yayoi Sakaki,
CEO, Project Ipsilon B.V.
rait
Excellent experience from both professional expertise and customer experience perspectives.
Dr. Ingrid Vasiliu Feltes
Ingrid Vasiliu Feltes,
CEO at Softhread
rait
They’re truly exceptional.
Turtle Health
Joshua Haselkorn,
Co-Founder, Turtle Health

Our clients journeys

Who we are

About us

Glorium Technologies is a full-cycle app & software development company which covers specific client business needs and manage them with the help of the best possible technology solutions.

Since 2010, we have been inventing digital breakthroughs, helping startups and businesses come out on top in their markets.

people

Why choose us

Products delivered:
150+
Years on the market:
14
Client satisfaction rate:
99%
Awards & certifications:
60+

Awards & recognitions

More achievements
Outsourcing
real leaders
Clutch2024
behemot 2023
excellence award

Inc. 5000

2020
2021
2022
2023

Named among the Inc.5000 (2020, 2021, 2022, 2023) & Regionals (2021, 2022, 2024) fastest-growing private companies in America

Certifications

ISO 9001
ISO 13485
ISO 27001
aws
microsoft

Let's Build Your AI Agent

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    Questions You May Ask

    What is conversational AI in healthcare?

    Conversational AI uses natural language processing and machine learning to simulate human-like interactions via text or voice. In healthcare, it automates tasks like appointment scheduling, patient intake, billing, and support to improve access and reduce staff workload.

    Is conversational AI HIPAA compliant and secure?

    Yes, our solutions are fully HIPAA compliant and use industry-standard encryption to ensure patient data is protected. We follow strict security protocols to maintain privacy and regulatory compliance.

    How can AI assist with appointment scheduling?

    AI enables patients to book, reschedule, or cancel appointments 24/7 without staff intervention. It reduces errors, improves booking accuracy, and sends automated reminders to lower no-show rates.

    Can conversational AI integrate with my existing EHR system?

    Absolutely. Our platform integrates with major EHR systems like Epic, Cerner, and Athena. It reads and writes data securely to avoid workflow disruption and maintain real-time accuracy.

    What support does conversational AI offer for clinicians?

    AI agents can help clinicians access care protocols, review patient instructions, schedule tests, and retrieve records via voice or text. This reduces time spent navigating systems and boosts productivity.

    Does it work for insurance and billing support?

    Yes. Our AI agents can verify insurance, explain billing details, and assist with claims, reducing confusion and administrative burden for both patients and staff.

    How does AI help with patient engagement and adherence?

    AI sends personalized reminders for medications, appointments, and preventive care. This improves adherence, enhances chronic disease management, and supports better long-term health outcomes.

    What’s involved in implementing conversational AI?

    We start by identifying use cases, gathering SOPs and FAQs, then train, test, and deploy the AI agent. You’ll receive full support throughout, including integration, customization, and ongoing optimization.

    Is conversational AI suitable for small clinics as well as large hospitals?

    Yes, our solutions scale to fit any healthcare setting, from single-provider clinics to hospital networks. We offer flexible plans tailored to your needs, size, and budget.