Dynamics 365 Services

Automation enables the reduction of manual tasks, allowing your sales teams to find new ways to engage customers. With Microsoft Dynamics CRM and AI-powered insights, you can analyze data, personalize interactions, and deliver an exceptional customer experience. Automated workflows within a unified platform boost efficiency, ensure timely follow-ups, and help nurture existing customers through every stage of the customer journey.

You can cut costs by eliminating expensive servers, minimizing manual maintenance, and automating processes. Cloud-native solutions simplify management through centralized data, real-time collaboration with Microsoft Teams, and enterprise-grade security features such as multi-factor authentication. Integrated ERP systems and CRM solutions provide actionable insights, boost operational efficiency, and help companies like yours to focus on strategy and customer engagement instead of managing outdated legacy systems.

Niches with high customer interaction, such as retail, healthcare, finance, and manufacturing, gain the most from advanced CRM systems. If you combine Microsoft CRM and AI solutions, you can automate repetitive tasks, analyze sales data, and predict customer needs. These capabilities enhance your customer relationship management, personalize customer interactions, and provide a competitive advantage through smarter decision-making across departments.

Outlook, Teams, Excel, Power BI, and the sales module integrate seamlessly with the Dynamics ERP solution. Together, they create a connected ecosystem that ensures task automation, enhances collaboration, and supports data-driven business solutions. Suppose you add Microsoft AI and predictive analytics to your always-ready-to-use tool set. In that case, you can perform deeper business analysis, align with key business requirements, and strengthen sales dynamics for consistent growth.

We are an official Microsoft partner with a proven track record in delivering powerful ERP and CRM solutions. Recognized among Clutch’s Top 1,000 Global Service Providers, Glorium Technologies combines deep expertise in Microsoft products, creating custom entities, and user training to help organizations—from startups to large enterprises. With us, you can get the most out of their Microsoft solutions and drive measurable business growth.

Microsoft Dynamics 365 Business Central is an ERP system that connects task management, project management, marketing efforts, sales operations, and human resources, to name a few. It helps you work with accurate customer data, improve customer insights, and keep the sales pipeline clear. Your finance teams can gain faster financial reporting, while operations can get better visibility into supply chain and inventory management. By reducing routine tasks and enhancing customer service processes, you can foster team collaboration more easily and streamline communication throughout the company. Not only can you make marketing campaigns a cinch, but you can also strengthen customer relationships.