Odoo PoS Integration Helped Cut Stockouts and Overstocking by 80%

Streamlining
client

Client:

Retail company
Shopping Bag

Industry:

Retail
core technologies

Core technologies:

Odoo 18 / Odoo.sh
country

Country:

UAE
Client Background

Client Overview

When International Expansion Exposed Operational Gaps

The company is a UAE-based perfume retailer that operates three offline stores in the UAE and the U.S., in addition to a thriving online shop where it sells fragrances. As the business expanded internationally, it struggled with operational inefficiencies, disconnected systems, and compliance risks.
Challenge

Challenge

The Issues That Created Lost Revenue for the Perfume Retailer

The perfume brand faced many challenges when they came to Glorium Technologies.
  • Inventory management across locations was chaotic, causing ~$10,000/year in stockouts and excess inventory.
  • Manual syncing between the offline POS and the online store led to overselling and customer dissatisfaction.
  • The team wasted 15–20 hours weekly on repetitive stock updates and order reconciliation.
  • Complex VAT and sales tax compliance in the UAE and US required manual efforts, risking ~$2,600/year in penalties.
  • Disconnected systems prevented meaningful customer engagement through loyalty programs or targeted marketing.
  • Their legacy software could not support the scale or cross-border demands of their growing business.
client

Why They Chose Glorium Technologies

Reasons for Partnering on the Odoo Retail PoS Implementation

  • Industry expertise in retail and international operations
  • Phased, agile implementation ensuring quick wins and scalable growth
  • Proven track record of delivering ROI within months
Solution Overview

How Odoo 18 Enterprise Delivered an Automated Retail Infrastructure

Glorium Technologies implemented Odoo 18 Enterprise hosted on Odoo.sh, centralizing and automating retail operations with:

  • Modules: Sales, eCommerce, Inventory, POS, Accounting, Purchase, CRM, Marketing Automation, Dashboards
  • Cloud hosting on Odoo.sh ensuring 99.9% uptime and hassle-free maintenance
  • Multi-currency support (AED, USD, SAR), payment gateways (Stripe, PayPal, Apple Pay, Google Pay)
  • Offline POS setup with barcode scanners, NFC payments, and thermal printers
  • Compliance automation for UAE VAT, ZATCA e-invoicing readiness, and US sales tax
Results

A Unified Retail System with Dynamic Pricing and Real-Time Stock

Responsive online store with perfume categories (e.g., Oud, Floral)

1

Dynamic price lists for UAE/USA

2

3

The shopping cart includes a toggle for AED/USD currency and offers payment options such as Visa, PayPal, and Apple Pay

4

Real-time stock availability (e.g., “Only 5 left!” for a premium perfume)

5

Clean POS screen with a perfume product (e.g., “Oud Royal, 100 ml, AED 250”) scanned via barcode

6

Payment options include NFC (card tap) and cash, with UAE VAT (5%) applied7

Receive a preview with a ZATCA e-invoice QR code for UAE compliance

8

Real-time stock update (e.g., “Stock: 20 units in Dubai shop”)

9

Inventory dashboard showing real-time inventory across the UAE (2 shops, warehouse) and the USA (1 shop), tailored for perfumes

10

Report showing stock levels for top perfumes (e.g., “Oud Saffron: 50 units Dubai, 20 units USA”)

11

12

Real-time stock valuation and automated journal entries

13

14

Automatic cost updating using AVCO and FIFO methods

15

Automated reordering rules for high-demand items: auto-replenishment

16

The ability to compare offers from different vendors

17

Multi-currency and automatic currency exchange rate updates

18

Control of receipt of products and payment of the Purchase Order

19

20

Activity chains for managers: nothing will be overlooked

21

Sales module with dynamic pricing

22

Tailored accounting and financial reports

23

24

Automated reconciliation

25

Marketing campaigns: seasonal promotion

26

Implementation Approach

The Three-Phase Odoo Rollout Built on Close Collaboration

The project ran over 20 weeks with close collaboration between Glorium Technologies and the client teams.

Phase 1: MVP rollout (6 weeks)

  • Set up core modules and integrate POS with online sales
  • Initial training for store managers and staff

Phase 2: Extended features (8 weeks)

  • Automate inventory sync, tax compliance, marketing automation
  • Configure multi-location POS tax rules

Phase 3: Optimization & training (6 weeks)

  • Role-based training, live dashboards, workflow improvements
  • Quality checks and feedback loops for continuous improvement

The client dedicated a cross-functional team, including the operations manager, IT lead, and store managers, spending roughly 8–10 hours weekly over the project duration.

Business Value

A Six-Figure Transformation Powered by the Odoo PoS Retail System

  • Unified Sales: Online and POS sales now sync seamlessly, reducing overselling by 95% and saving approximately $5,000/year in refunds and corrections.
  • Inventory Accuracy: Real-time stock tracking across all locations cuts stockouts and overstocking by 80%, protecting an estimated $10,000/year in lost sales or excess inventory costs.
  • Customer Experience: A seamless online checkout experience improves conversion rates by 15%, translating to roughly $75,000/year in additional revenue on a $500,000 sales base.
  • Odoo.sh Hosting Benefits: With 99.9% uptime and maintenance-free cloud hosting, the retailer avoids $10,000/year in IT costs and ensures consistent, reliable sales operations.
  • Overall Revenue Impact: Combined, these improvements deliver a total financial impact of $102,600–$152,600 per year through a mix of cost savings and new sales growth.
  • Compliance and Freed-Up Resources: Before Odoo, accountants were spending late nights reconciling UAE VAT and U.S. sales tax manually, trying to avoid costly mistakes. Now that the new system is in place, everything functions seamlessly: tax rules are integrated, invoices are generated accurately, and region-specific compliance is guaranteed automatically. The outcome not only eliminates ~$2,600/year in potential fines but also removes the need for overtime accounting hours—freeing the finance team to focus on strategic tasks instead of firefighting tax issues.

Beyond numbers, the client’s confidence and operational visibility improved dramatically: Managers now monitor sales and inventory across borders from a single dashboard. Customer data flows seamlessly between channels, enabling personalized marketing and loyalty programs that deepen engagement.

Ready to See These Results for Your Business?
See how we can help you achieve the same results! Start transforming your business today.
Anna Vozna
Account Executive

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Questions You May Have

Can Odoo PoS retail handle different payment methods and regional tax rules?

With Odoo PoS, you can accept a wide range of payment methods while keeping regional tax rules handled automatically in the background. Whether you’re taking card taps, using cash drawers, or processing digital wallets, the point of sale runs everything smoothly and can print invoices on the spot. You can set different tax rules for each location, so every store stays compliant without extra steps. And if your internet drops, offline mode keeps you working until the system reconnects and updates customer details and product availability.

Does Odoo PoS pricing change based on the number of stores or users?

Odoo PoS pricing increases as your team and locations grow, since you pay per user, and each new store usually adds more users to your subscription. If you rely on extra apps—like Inventory for managing inventory or e Commerce for online sales—those are included in the total cost as well. The upside is that your PoS system scales smoothly as you expand, but it’s still smart to match your subscription to what you actually use day to day.

What types of Odoo PoS customization are most useful for multi-store retailers?

You can get the most out of Odoo POS customization when it helps you keep operations consistent across every location. For instance, custom payment methods, tailored PoS sessions, and flexible payment terminals can make checkout smoother. Your teams can sell products with less hassle if they have dynamic barcodes, hierarchical product categories, and clear product variants. A customized PoS dashboard can improve visibility into product availability and order details, and offline mode can ensure stores stay operational even with an unstable internet connection. This is crucial for maintaining customer retention and daily efficiency.

Can I manage multiple payment terminals within a single POS session?

Odoo enables you to connect multiple terminals, allowing you to handle parallel orders without changing your checkout flow speed. You can search for a single product, apply customer notes, and display totals instantly, even during busy hours. Everything stays reliable online, and each new feature added to the POS makes handling payments easier, even if your store and customer traffic grow.