Why eCommerce App Development Should Be Your Next Business Investment

Your online store is doing well. You’ve invested in a sleek website, optimized checkout flows, and maybe even a few ad campaigns. But something’s missing. While your team focuses on desktop conversions, a huge chunk of potential customers are scrolling, browsing, and buying on their phones.

We’ve seen it far too often (and can call it a pattern): many eCommerce businesses pour all their resources into their website and treat mobile apps as an afterthought. Sure, website development seems easy (what with all the drag-and-drop website builders) – it’s familiar and comfortable. But here’s something you need to know: your potential customers are constantly on the go. They’re not buying your products from their desks anymore; they scroll during commutes, make impulsive buys while waiting in line, and compare prices from their couch. Mobile devices have become the new default.

And the market knows it.

While desktops still play a crucial role in eCommerce (particularly for high-value purchases where screen size and perceived security matter), recent reports reveal that mobile devices now drive 59% of global eCommerce sales. But perhaps, most importantly, mobile shoppers are 30% more prone to impulse buys.

So, if you’re not optimizing for mobile, you’re ignoring where the easiest conversions happen.

Leading eCommerce companies are doubling down on eCommerce mobile app development. Why? Because apps drive higher engagement, boost retention, and ultimately, increase revenue. Faster checkouts, personalized push notifications, one-tap reordering – these are just some of the features that customers love and expect today.

But here’s the problem: Not all apps are created equal. A poorly built eCommerce app can do more harm than good. It’s easy to frustrate a potential customer with slow loading times, clunky navigation, or security risks and drive them away for good. That’s where professional eCommerce app development services come in. The right approach ensures scalability, seamless UX, and rock-solid performance.

Still, we get it – eCommerce application development isn’t always straightforward. Between choosing the right eCommerce platform, tech stack, and features, it’s easy to feel overwhelmed. That’s why we’ve put together this guide: to cut through the noise and help you prepare for what’s next.

Why Build an eCommerce App? (Customers Expect More than a Website)

In eCommerce industry, your success depends on one thing: delivering what customers want. Whether it’s seamless UX, instant checkout, or personalized shopping, meeting their expectations is crucial. That’s why forward-thinking businesses invest in eCommerce apps. A mobile eCommerce app isn’t just an alternative to your website; it’s a direct line to higher conversions, retention, and revenue.

Here’s why developing eCommerce mobile apps should be a top priority for your business:

Apps convert better because speed sells

A slow, clunky checkout is the #1 reason for cart abandonment, and once you lose that potential customer, no amount of follow-up emails may help you get them back. Quality eCommerce apps eliminate this friction with:

• 3x higher conversion rates than mobile websites
• One-tap logins and biometric authentication (no password headaches)
• Saved payment methods for instant checkout (reducing drop-offs by 30%)
• Native performance (apps load 2x faster than mobile browsers)
• Offline mode lets users browse products without internet

With professional eCommerce application development services, you can build an app that turns casual browsers into buyers.

Push notifications = 3X more repeat purchases

While email marketing is currently on the sidelines, notifications are the new king of retention. A well-optimized mobile ecommerce app leverages:

• 50-60% open rates (vs. 20% for emails)
• Personalized alerts (back-in-stock, price drops, cart reminders)
• Location-based promotions when users are near physical stores
• Flash sale notifications that create urgency (limited-time offers)
• Post-purchase engagement (order tracking, review prompts)

Brands using notifications see 3x higher retention rates—something websites simply can’t match.

Personalization = bigger cart values

Generic shopping experiences don’t cut it anymore. Amazon, Sephora, Starbucks, and other well-established companies have been using personalization to attract and retain customers for years now. Even smaller companies and apps use personalization quizzes to make customers feel at home. A well-built eCommerce app uses AI to:

• Recommend products based on browsing history and past purchases
• Show “Frequently Bought Together” suggestions (like Amazon)
• Adjust pricing dynamically for loyal customers
• Send personalized discounts on birthdays/anniversaries
• Curate customized homepages for each user

The result? 35% of Amazon’s revenue comes from personalized recommendations: proof that hyper-relevant experiences drive sales.

Offline mode (always-on shopping)

Unlike websites, eCommerce mobile apps keep your brand accessible 24/7 with:

• Offline browsing, where users can save items without internet and do online shopping without actually being online
• Wishlist syncing when they reconnect
• 60% of shoppers check products on mobile before buying in-store
• QR code integration for in-store promotions
• Downloadable catalogs for slow-connection areas

This “always available” experience keeps your brand at the top of your users ‘ minds even when users aren’t actively shopping.

Social commerce and impulse buying

Social media is now a shopping hub, but websites can’t capitalize on impulse buys like apps can. Key advantages of custom eCommerce apps:

• 30% higher impulse purchases on mobile vs. desktop
• Deep linking from Instagram/TikTok directly to product pages
• One-click checkout from social ads (no redirects to slow websites)
• User-generated content integration (reviews, unboxing videos)
• Shoplive and live-stream shopping features

If you’re not in the app stores and social media platforms you’re missing out on emotion-driven, instant purchases.

Brand loyalty lives on the home screen

Out of sight = out of mind. Whenever your target audience closes your website, it’s gone. An eCommerce app, on the other hand, keeps your brand visible with:

• 90% of mobile time spent in apps
• App icon presence = constant brand recall
• Loyalty programs with app-exclusive rewards
• Gamification (points, badges, VIP tiers)
• Early access to sales for app users

The result? App shoppers spend 2-3x more than website visitors over their lifetime. Trust the user behavior experts and invest in your eCommerce app idea to increase brand visibility.

The eCommerce industry is constantly changing. While mobile app development was optional before, today it’s one of the strategic decisions that increases your customer satisfaction. Customers don’t just prefer apps; they expect them. From higher conversions to unbeatable retention, a well-built eCommerce app is the ultimate growth tool.

A Pocket Guide to eCommerce App Development

So, you’re ready to build an eCommerce mobile app? That’s great. But before diving in, remember that this isn’t a simple DIY project. Sure, you could cobble together an app with cheap developers or no-code tools. But in today’s competitive mobile commerce landscape, “good enough” simply isn’t.

This guide will walk you through each critical step of eCommerce app development – from planning to scaling. Follow it carefully, and you’ll avoid the costly mistakes that sink most apps. But here’s the truth: while this knowledge is powerful, executing it perfectly requires professionals. That’s where an experienced mobile app development company like Glorium Technologies makes all the difference.

You wouldn’t build a house without blueprints, so why rush into eCommerce mobile app development without a strategy? This is the most important stage for e-commerce app development and determines whether your app thrives or becomes another forgotten icon on a user’s home screen.

Ask yourself:

• What unique problem does my app solve that competitors don’t?
• Who is my ideal user, and what frustrates them about current shopping apps?
• How will this app make money? (Subscriptions? Marketplace fees? Premium features?)

What’s the action plan here?

You can start by conducting competitor analysis (download their apps, note gaps), continue with surveying your existing customers, defining your MVP, and mapping user journeys for key actions.

Pro Tip: Strategy mistakes here cost six figures to fix later. Glorium Technologies’ eCommerce app developers start every project with a discovery workshop, because getting this wrong isn’t an option.

Your eCommerce platform and tech choices will make or break your app’s performance. Choose wrong, and you’ll be handling:

• Slow load times (53% of users abandon apps that lag)
• Costly rebuilds when you outgrow basic solutions
• Security vulnerabilities that leak customer data

Your must-decide items:

• Native (Swift/Kotlin) vs. Cross-Platform (Flutter/React Native)
• Backend architecture (Node.js for scalability vs. Firebase for speed)
• Database type (PostgreSQL for complex inventories vs. MongoDB for flexibility)
• CMS integration (Shopify, Magento, or custom?)

What’s the action plan here?

Audit your product catalog complexity, project your 3-year growth targets, and stress-test API options with mock traffic.

Sounds overwhelming? Glorium Technologies’ eCommerce app development services include tech stack consulting – we’ll match you with the perfect infrastructure for your needs.

Some business models get away from simple and basic designs, but your eCommerce app won’t be able to. UX is an essential part of e-Commerce app development, since a poor experience will leave your potential customers (even the most loyal ones) frustrated and ready to leave for a competitor who offers faster browsing, a more comfortable user interface, and key features.

With conversion-first UX, you need to:

• Reduce friction (the #1 sales killer)
• Trigger impulse buys (30% more likely on mobile)
• Build trust (critical for first-time buyers)

Here are the non-negotiable elements we discuss with our clients for eCommerce mobile app development projects:

• One-tap checkout (Apple Pay/Google Pay integration)
• Visual search (camera-powered product discovery)
• Smart product filtering (by color, size, price—with thumb-friendly controls)
• Persistent carts (items saved across devices)

What’s the action plan here?

You must study top apps on the app stores. See what your competitors and high achievers do right. Explore their reviews and understand customer satisfaction or frustration (and what causes it). Conducts 5-second usability tests and wireframes key user flows. However, remember that most DIY app builders struggle with mobile commerce UX. You need to collaborate with an eCommerce app development company that obsesses over conversion-optimized interfaces (because pretty apps that don’t sell are worthless).

Before we dive into the subject of advanced features, we need to explore MVPs. If you’re new to eCommerce mobile app development and only have an idea to play with, we recommend MVP development to see if your idea works (delivers high customer engagement and customer loyalty). We recommend working with a software development team that can also scale your MVP to a full product after validation.

As for the extra features, eCommerce apps need:

• AI recommendations (like Amazon’s “Frequently Bought Together”)
• AR try-ons (Sephora’s Virtual Artist boosted conversions 11x)
• Voice search (“Show me black dresses under $50”)
• Live shopping (streamed product demos with real-time Q&A)

These features are powering large eCommerce platforms and will slowly become a new standard.

What’s the action plan here?

Prioritize 2-3 extra features for your MVP. API-test third-party services (like payment gateway, SMS tools), and plan phased rollouts to not overload users at launch.

Do you know what’s one trait that most failed apps share? Skipping the proper QA. According to recent reports, 95% of users leave apps after using them for 90 days. And 67% of them report bad experiences as a reason for churn. Poor UI/UX, complex features, and improper QA – these can all result in customer churn.

So, what do you need to do to avoid these issues?

Test for:

• Load times (>2s = abandoned carts)
• Payment failures (lost sales + chargeback risks)
• Offline mode breaks (can users browse without WiFi?)
• Security holes (PCI compliance isn’t optional)

What’s the action plan here?

We recommend collaborating with eCommerce app development services that have experience working on user-focused mobile apps. They can engage their QA team and create test cases for every user flow, run beta tests with real customers, and audit security with penetration testing. Testing is a significant part of the development process and your eCommerce app depends on it.

Apple rejected over 1.6 million app submissions in 2022 alone (mostly, due to guideline violations, privacy concerns, or fraudulent activities.) In general, 40% of submissions are rejected for simple guideline violations, and you need to avoid these issues with your eCommerce platform.

Avoid delays by:

• Perfecting ASO (Keyword-rich descriptions, Demo videos showing UX flow, Localized screenshots)
• Soft launching to a small group
• Monitoring crash reports in real-time

What’s the action plan here?

The truth is that launch and optimization (including support and maintenance) are one of the most significant parts of the eCommerce app development process. The launch requires preparation, compliance adherence, and analytics setup. Optimization requires a professional around who can plan a “Day 1” marketing push, pre-write support responses for low-star reviews, and monitor the app performance. Our eCommerce app development services include launch and post-launch support (which we will discuss a bit later) and product growth strategies to push your eCommerce platform forward.

Now that your app is up and running, you need a solid post-launch support and strategy for scaling the app once your customer base grows.

Plan for:

• Monthly feature rollouts (seasonal modes, new payment options)
• Scalable cloud infrastructure (handle Black Friday traffic spikes)
• A/B testing (optimize CTAs, layouts)

What’s the action plan here?

You can set up error monitoring and schedule quarterly UX audits. For calling, we recommend including loyalty program expansions and events. Our eCommerce application development services include comprehensive post-launch support to keep your eCommerce platform at the top.

This is a simple roadmap to eCommerce app development. Obviously, the whole process is 10 times more complex and involves a whole eCommerce application development team:

Must-Have Features for a Profitable eCommerce App

By now, it’s pretty clear that an eCommerce app isn’t just an accessory, but an engine for your online business. With 72% of consumers now preferring online shopping via mobile, having a high-performing app is critical for business growth. Here’s the thing, though: not all e-commerce apps perform as they should.

Whether it’s basic app or sophisticated eCommerce marketplace development, selecting the right technology stack and features determines your success. From Android app and iOS app development to cross-platform apps, every choice impacts user engagement, app downloads, and ultimately – your revenue.

Below, we break down the essential and extra features that separate profitable apps from forgotten ones, along with insights into development cost, mobile development languages, and how to leverage valuable data for success.

Core features (build the foundation of your e-commerce app)

These are the non-negotiable features your custom app must have to compete in today’s e-commerce platform landscape:

Intuitive product discovery

• Advanced search & filters (by price, brand, ratings)
• Barcode/QR scanning for quick product lookup
• Wishlists & saved items (syncs with web store)

Easy and comfortable checkout experience

• Guest checkout (no forced sign-ups)
• Multiple payment options (Apple Pay, Google Pay, PayPal)
• One-click reordering for returning customers

Real-time order and shipping tracking

• Notifications for order updates
• Live delivery tracking (like Amazon)
• Easy returns & refund processing

Ratings and review system

• Photo/video reviews for social proof
• Seller responses to build trust
• Review incentives (discounts for feedback)

Personalized user profiles

• Purchase history & quick reorder
• AI-driven recommendations (“You may also like”)
• Loyalty rewards tracking

Extra features (for market domination)

If you want to stand out in the Google Play Store and Apple App Store, these features are game-changers:

• AI for dynamic pricing, smart search predictions, and chatbot-assisted shopping.
• AR shopping for virtual try-ons and 3D product previews.
• Voice and visual search for “search by image” and voice-enabled shopping experiences.
• Social and live commerce (Instagram/TikTok shopping integrations)
• Subscription and membership models for exclusive member perks

Here’s what you need to consider before drafting all the features for your eCommerce app development company: app cost and budgeting, mobile development languages, data analytics, and ASO. Explore these subjects with your development partner for more clarity on which features you can integrate now and which are for later improvements.

Why DIY or Cheap Development Fails?

Many businesses believe they can cut costs by either building an app in-house (with an inexperienced team) or using out-of-the-box solutions (like those drag-and-drop app builders). These approaches have their own benefits (cost-effectiveness, great for validating ideas); however, eCommerce is too complex for shortcuts. Your app is more than a digital store – it’s the face of your brand, and in the industry where your business success depends solely on what customers think of your provided shopping experience, you can’t afford to experiment with DIY or cheap development.

A Glimpse Into Your Business’ Future With an eCommerce App

Imagine your business one year from now – your sales are growing steadily, customer loyalty is stronger than ever, and your brand stands out in a crowded market. How? Because you took the leap and built a high-converting eCommerce app.

We’ve seen it happen before: with businesses just like yours. Our clients have:

• Seamless online shopping and boosted revenue by 150%+
• Increased repeat purchases by 3X
• Effortless calling through peak seasons thanks to our professional development and support teams

If you’re ready to turn this vision into your reality, we can help. Book a free consultation today, and our experts will help you define a clear action plan, outline a development roadmap, and provide a transparent estimate of development cost.

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