Website for Tracking Order and Selling
Healthcare Products
Client Background
Assure Infusion, a manufacturer specializing in IV fluids like Sodium Chloride, Dextrose, Lactated Ringers, and Sterile Water, aimed to eliminate this obstacle. Committed to U.S. manufacturing and stringent quality control, they sought a robust solution to manage product orders and increase sales efficiently.
Adhering to the highest quality standards, Assure Infusion provides a diverse range of intravenous fluid products. These are critical elements for intravenous therapy used by healthcare workers nationwide.
Challenge
The client had a specific set of requirements and challenges that needed to be addressed:
Unified system for order management and E-commerce: Assure Infusion wanted a single platform to manage orders and where their B2B clients could purchase after registration.
Third-party integrations: The platform had to be compatible with third-party services like FedEx and USPS for shipping and integrate with optical scanner systems for inventory management.
Operational bottlenecks: The absence of a cohesive, integrated system led to inefficiencies that had the potential to affect production capacity.
User experience: There was a need for an intuitive, user-friendly platform to enhance customer retention and acquisition.
Quality assurance: With a commitment to producing high-quality products, Assure Infusion needed a system that would match their reputation for excellence.
Solution
User Site
- Account Creation: Users can create their accounts, providing a streamlined process for B2B clients to engage with Assure Infusion.
- Order Management: Once registered, users can easily place new orders for IV products and track their status in real-time.
Admin Site:
- Customer Overview: Internal users have a dashboard that allows them to view customer details, helping to facilitate personalized service.
- Order Tracking: The admin site provides capabilities to monitor the entire life cycle of an order, from preparation to shipping, ensuring a seamless workflow.
- Reporting Features: ssure Infusion can generate various reports, from sales performance to inventory status, allowing them to make data-driven decisions.
Technical Highlights
- Third-Party Integrations: The application seamlessly integrates with FedEx and USPS to offer real-time shipping updates and incorporates optical scanner systems for efficient inventory management.
- Quality Assurance: With built-in checks, the application ensures that all products listed adhere to Assure Infusion’s high-quality standards.
Business Value
Operational Efficiency
The dual-sided application significantly reduced operational bottlenecks, enabling increased production capacity.
Enhanced Customer Experience
The user-friendly design and real-time tracking features improved customer satisfaction and retention rates.
Data-Driven Insights
The reporting functionalities provided Assure Infusion with invaluable data, informing strategic decisions and future improvements.
Sales Growth
The more straightforward ordering process and the ability to track orders in real time resulted in an uptick in sales and increased customer loyalty.
Features Created
- Order Creation: Users can effortlessly place orders for various intravenous fluids, ensuring quick and straightforward procurement.
- Order Tracking: The application provides real-time updates on the status of an order, from the production stage to shipping, thus empowering users to plan accordingly.
- Reporting: A robust reporting module allows Assure Infusion to generate diverse reports. These can range from sales analytics to inventory status, aiding in strategic decision-making.
- Order Creation: Users can effortlessly place orders for various intravenous fluids, ensuring quick and straightforward procurement.
- Order Tracking: The application provides real-time updates on the status of an order, from the production stage to shipping, thus empowering users to plan accordingly.
- Reporting: A robust reporting module allows Assure Infusion to generate diverse reports. These can range from sales analytics to inventory status, aiding in strategic decision-making.
Result
The result of the collaboration between Assure Infusion and Glorium Technologies was a highly efficient, dual-sided application that significantly streamlined order management and e-commerce operations. This integration enhanced the user experience through a user-friendly interface and real-time tracking and boosted operational efficiency, leading to increased production capacity and sales growth.
Furthermore, incorporating robust reporting features and third-party integrations like FedEx, USPS, and optical scanner systems for inventory management gave Assure Infusion critical data-driven insights, further leading to customer satisfaction.
Tech Stack:
.net6
MySQL
Angular
AWS
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