Solution
Glorium Technologies developed a virtual assistant using an AI-powered chatbot integrated with Slack. This tool was built using Node.js and LangChain.js, leveraging the OpenAI API. The chatbot allows employees to access necessary business information within Slack, making it easier and faster to find what they need. The integration of Slack Bolt and OpenAI API ensures that the chatbot is highly effective in providing quick and accurate responses.
Business Value
Improved overall business efficiency
By implementing the AI-powered chatbot within Slack, the company saw a significant increase in operational efficiency. Employees now access business information 2-3 times faster, reducing delays and errors.
Reduced operational costs
The reduction in manual errors and the automation of information retrieval processes directly contributed to lower operational costs, making the business more cost-effective.
Increased employee satisfaction
The 24/7 availability of the virtual assistant ensured that employees received timely support whenever needed, leading to improved job satisfaction and a better work environment.
Tech Stack:
AI
Node.js
OpenAI
LangChain.js