Virtual Assistant for Platform

Virtual Assistant for Platform
client

Client:

Platform for Parents and Homeschoolers
Staff Augumentation

Industry:

Parent Resources
core technologies

Core technologies:

AI / Node.js / OpenAI
Client Background

Client Background

Our client is a leading platform that supports parents and homeschoolers. They provide resources, tools, and a community platform to make homeschooling easier and more effective for families. With a growing user base and increasing demands, they needed a way to provide around-the-clock support for their employees.
Challenge

Challenge

The client needed a solution to help their employees access detailed business information quickly and efficiently. Employees often struggled with finding important contacts, addresses, and links, leading to delays and errors. The client wanted a solution that would provide 24/7 support and significantly reduce the time spent searching for these details.
Client Background
Solution
Solution

Solution

Glorium Technologies developed a virtual assistant using an AI-powered chatbot integrated with Slack. This tool was built using Node.js and LangChain.js, leveraging the OpenAI API. The chatbot allows employees to access necessary business information within Slack, making it easier and faster to find what they need. The integration of Slack Bolt and OpenAI API ensures that the chatbot is highly effective in providing quick and accurate responses.
Business Value

Business Value

Improved overall business efficiency
By implementing the AI-powered chatbot within Slack, the company saw a significant increase in operational efficiency. Employees now access business information 2-3 times faster, reducing delays and errors.
Flexibility
Reduced operational costs
The reduction in manual errors and the automation of information retrieval processes directly contributed to lower operational costs, making the business more cost-effective.
Boosting productivity
Increased employee satisfaction
The 24/7 availability of the virtual assistant ensured that employees received timely support whenever needed, leading to improved job satisfaction and a better work environment.
Quick start

Tech Stack:

AI
AI
nodejs
Node.js
OpenAI
OpenAI
LangChain
LangChain.js