Outsourcing Mistakes: First Deliveries (Scale Up Timing)

In this video, we will talk about the issue of starting your relationship with a future supplier too quickly or too slowly. Depending on your goals of attracting an outsourcing organization and your agreements, this speed may be different.

For a long-term partnership (at least a year or two):

1. Do not aim for quick results and rapid scaling; it can lead to loss of efficiency.

2. Take your time – team members should get used to each other. Pay attention to the merging of your internal team and external specialists, especially these important points:

• Workflows and collaboration;
• Communication;
• Management channels;
• Management structure;
• Transparent environment.

3. Start small with three to five people, establish all communication channels, and only then start working with the whole team.

For short term cooperation:

• Move as fast as possible.
• Deploy capital up-front.
• Launch full team immediately.
• Maximize results.

In any situation, look at your goals and act accordingly.