This video is about the issues caused by not properly providing feedback. Transparency and trust are the foundation of a healthy relationship with an outsourcing provider.
The most important rule for giving feedback is to make feedback as constructive and objective as possible. Forget about emotions and focus on facts.
Mistake #1. Providing spontaneous feedback:
- Often loaded with emotions.
- “Venting” instead of constructive feedback.
Way out: Wait 24 hours to deliver objective feedback.
Mistake #2. Clients not seeking feedback for themselves:
- Focused solely on providing feedback.
- Responsibility on both sides.
Way out: What could YOU do better (as a client)?
Mistake #3. Waiting too long to provide feedback:
- The problem gets out of control.
- Client becomes reactive.
Way out: Create a consistent feedback schedule.
Follow these guidelines, and you will be able to improve the efficiency of the project you are working on with your outsourcing provider.
About Marita Pilauri
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At Glorium, we provide tech companies the strategic & technical expertise you need to build your vision faster & for less than the cost of hiring in-house employees. We complement in-house software development teams with your choice of pre-vetted offshore developers – each with extensive experience building apps & developing software in their area of expertise. Essentially, you can shop for a developer based on the specific skills you require for your project – all to help you prevent production delays, accelerate time to market & scale at will.
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Andrei Kasyanau – CEO & Co-Founder of Glorium Technologies. Andrei leverages his 20+ years of experience in the industry to help tech startups bolster their teams with agile product development services on demand. His vision of custom software development & management can reduce time to market by up to 30% with 40% in savings compared to in-house teams.
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