L2 Support Specialist
Tech Level: Middle Senior
Format of cooperation: Remote Full-time
Location: USA Ukraine Poland Cyprus
Categories: Support Other
We are looking for a Middle–Senior Level 2 (L2) Support Engineer to join our team supporting a software platform for Home Medical Equipment (HME) providers and hospitals. The solution helps healthcare organizations manage medical equipment logistics, patient interactions, and compliance. You will serve as the escalation point for complex issues, ensuring timely resolution, maintaining system reliability, and collaborating with cross-functional teams to enhance customer experience.
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