This role focuses on building and scaling a global professional community centered on IT services sector. The community supports expertise in business process optimization and software development, aiming to foster collaboration and growth among industry professionals worldwide.

A new team member will be in charge of:

• Developing and growing a global expert community in ERP, digital transformation, and software engineering.
• Running ongoing engagement activities including discussions, polls, insights, AMAs, micro-events, and educational content.
• Maintaining a consistent communication calendar across channels and ensuring community activity before, during, and after events.
• Tracking community growth, engagement metrics, and event-driven conversions.
• Planning, organizing, and executing quarterly online webinars and virtual summits on business process and digital product topics.
• Managing every stage of each event from concept through follow-up, including speaker sourcing, promotion, rehearsal, and live delivery.
• Coordinating promotional campaigns in collaboration with marketing teams across multiple channels.
• Converting event attendees into marketing qualified leads through effective lead flows and nurturing.
• Reporting on attendance, engagement, lead generation, influenced revenue, and overall event return on marketing investment.
• Sourcing, recruiting, onboarding, and managing internal and external speakers with preparation and rehearsal support.
• Maintaining a structured speaker database and ensuring high-quality, educational presentations aligned with brand and services.
• Developing and updating webinar materials including landing pages, emails, promotional assets, slide decks, speaker kits, and post-event summaries aligned with sales needs.

Does this relate to you?

• 4–7 years of experience in community management, B2B webinars, online events, or audience engagement roles.
• Experience in IT services, ERP implementation, SaaS, or software development environments is preferred.
• Proven success running webinars with 100+ attendees resulting in measurable sales-qualified leads.
• Strong understanding of ERP systems (Odoo, Dynamics 365 BC), digital transformation, and software development terminology.
• Proficiency with webinar platforms such as Restream, Zoom, Big Marker or similar, and community management tools.
• Excellent communication, presentation, and writing skills for professional audiences.
• Ability to engage, manage, and coach speakers and experts effectively.
• Strong analytical mindset with experience in KPI reporting, SQL tracking, and ROMI evaluation.
• Familiarity with CRM and marketing systems including ClickUp, Pipedrive, Active Campaign, and Jira.
• High-level project management and organizational capabilities to handle multiple events simultaneously.
• Community-driven with excellent relationship building and engagement maintenance skills.
• Structured, detail-oriented, proactive, and comfortable working in a fast-paced environment.
• English is Upper-intermediate.

Already looks interesting? Awesome! Check out the benefits prepared for you:

• Fully paid English classes with an in-house English teacher.
• 25 paid days off per year in total.
• Regular performance reviews.
• Training and IT certification.
• Special occasion bonuses (birthday, marriage, childbirth).
• Flexible schedule of cooperation with work-from-home or office options.