Niko Health

The single technology platform for HME/DME providers with a friendly customer attitude.

Client Background

BBMK Technologies design innovative software solution – NikoHealth – to help healthcare organizations provide better patient care and improve operational efficiencies.

Challenge

The idea was to cover intake, billing, inventory control, documentation, and delivery management within one platform to be used both from the web and mobile.

Goal 1: Build an in-app billing platform

  • Challenge:

To create a user-friendly and customizable automatic billing platform that collects and processes separate payments from customers, insurance companies, and patients.

  • Solution:

To create a user-friendly and customizable automatic billing platform that collects and processes separate payments from customers, insurance companies, and patients.

Goal 2: Build an in-app inventory management system

  • Challenge:

To create a user-friendly and customizable automatic billing platform that collects and processes separate payments from customers, insurance companies, and patients.

  • Solution:

For efficient order fulfillment, we joined multiple dropship providers and enabled reporting. For versatility, inventory processes may be managed from working place via apps or through a scanner at the warehouse.

Goal 3: Build a scheduling system for performing in-house delivery

  • Challenge:

To implement scheduling algorithms for handling multiple appointments for various types of users.

  • Solution:

Customers see available time slots and book dates in customizable calendars that are integrated with Google maps for routing and driving time calculation along with a dashboard for drivers.

Goal 4: Build an in-app patient data processing

  • Challenge:

To support different data formats allowing its validation and filtering.

  • Solution:

The system imports various types of patients’ data allowing structuring geolocation, billing, inventory information, and checks data through external sources via the custom validation engine.

Goal 5: Implement an order processing system including resupply function.

  • Challenge:

To support different ordering scenarios, including reordering and fulfillment.

  • Solution:

We set up a universal ordering process to fit different retail flows, integrating with third-party providers for the reordering.

Goal 6: Implement a help-desk system.

  • Challenge:

Simplify and automate interaction with customers through the application.

  • Solution:

We implemented a functionality to search directly for the application, tickets creation, chat with a support team through third-party integration.

Results

We built a complete all-in-one solution for HME/DME providers and patients. Being over 3 years in production, NikoHealth helps businesses go paperless, improve operational efficiencies, and provide better patient care. With enabled real-time synchronization, it’s suitable both for web and mobile, making patients’ lives more predictable by giving them deliverables in a flexible and fully-automated way. Moreover, the user-friendly interface appeals to both sides – delivery managers and customers.
Glorium keeps growing the application providing tech support and updates.

TECH STACK:

  • MOBILE:
    Xamarin
  •  
  • FRONT-END:
    Angular

  • BACK-END:
    .Net Core
  •  
  • DB:
    PostgreSQL

    MS SQL

  • CLOUD:
    AWS
  •  
  • QA AUTOMATION:
    C#
    Selenium

FUEL

Fuel. Data-driven software for commercial real estate / CRE ecosystem. Forecast, value, transact.

Client Background

RealPage, Inc. is a leading global provider of software and data analytics to the real estate industry. Clients use this platform to improve operating performance and increase capital returns. Founded in 1998 and headquartered in Richardson, Texas, RealPage currently serves 12k+ clients worldwide from offices in North America, Europe, and Asia. Find more information here.
Fuel became part of the Real Page family in 2019 after it was acquired from Hipercept.

Challenge

The primary purpose was to build a cloud-based all-in-one tool allowing potential investors to estimate CRE object value by modeling it via predicting cash flows.

FEATURES REQUESTED:

  • Creation of different scenarios with the possibility to change any of the initial input parameters
  • Real-time calculations based on given parameters
  • Comprehensive modeling and reporting mechanisms for financial forecasting compliant with US GAAP

Solution

Our team was developing Fuel from the ground for about 8 years and has been constantly delivering an innovative and robust solution. It’s accessible from the web or mobile device and provides unlimited modeling scenarios making Fuel crucial for owners, investors, property managers, appraisers, and brokers.
Flexible pricing plans based on the customer asset quantity or period of usage are available.

FEATURES IMPLEMENTED:

  • Financial modeling mechanism allows real-time calculation of all elements of cash flow and main financial metrics like IRR, Capitalization rates, and Equity multiplicators.
  • The product covers all areas of modeling: Revenue side, Expenses side (CapEx, OpEx), debt burden (loans taken) modeling, recoverability of expenses, etc.
  • Fuel reports are accepted by banks during the underwriting process.
  • Integration with market data providers (VTS, JDE, Strategic Group, RealPage Corp.) allows retrieving market data per industry/region/ property type, etc.
  • The product allows the creation of sensitivity layers – each factor can be changed and the result of such change is shown, allowing the incremental impact of every component to be seen.
  • Modeling mechanism counts all elements per property unit or tenant, monthly, and per each revenue/expense category.
  • Recoverability of expenses could be modeled on the tenant/unit level as % of the area occupied, % of overall costs, or an absolute amount.

Fuel started in 2012 and quickly became the best in class application. It’s available for the USA market and is planned to expand to Europe.

TECH STACK:

  • CLOUD:
    Azure Infrastructure

  • TECHNOLOGIES:
    MS Azure Functions
    Redis
    NHibernate
    .Net Framework
    .Net Core
    ExtJS
    MS SQL

How Agile Influences Business: People Talk

Everyone is talking about Agile development in the IT world. That’s why we decided to get to know it better and even asked active Agile-adopters to help us with this. To check out results take a look at our white paper “How Agile Influences Business”. A short overview can be found below.

The crucial point Agile stands on is that business cannot know all its needs and requirements upfront. There is just not enough understanding of what the system should do at the very beginning of the development process.

We defined four main agile development approaches: extreme programming (XP), scrum, lean software, and crystal. XP is an Agile methodology with a high level of involvement between the customer and the development team. Best suited for smaller development teams consisting of senior developers with excellent communication skills who are able to work with and manage non-IT people.

CrystalL methods focus on people, interaction, community, skills, talents, and communications. It is very tolerant to the fact that teams can achieve success in different ways, so it is easy to implement.

The lean software applies lean manufacturing method to the software development process that aims at minimizing waste without sacrifice of productivity. To the benefits of lean software development belong overall efficiency of the development process and its speed-up, early delivery of the project.

Scrum takes a more broad-brush approach to building software. t is a framework for managing and controlling iterative work at the project level.

Agile has proven to win the market: 67 percent is constituted by companies that either have implemented the pure Agile or are leaning toward it. However, not all of these companies fully implement the agile methodologies. Large enterprises are the most active adopters of agile approaches, dispelling the belief that Agile is better for smaller projects.

Agile is the most popular with High Tech, discrete manufacturing, real estate, banking, and finance. The key motivation to switch to Agile is enhanced collaboration, increased software quality, increased customer satisfaction, shortened time-to-market, and reduced cost.

People actively adopting Agile have outlined the following benefits of Agile: better flexibility, less work in progress, more feedback cycles and constant review, better quality, healthy habits, increased team rhythm, visible results, increased motivation, predictable development, constant discussion, less misunderstanding, continuous improvement, real value for customers, faster time-to-market, focus on business goals, open culture promotion, and project transparency.

As the main goals, they defined achievement of adaptive approach, improvement of collaboration, upgrade of quality of soft delivered, customer satisfaction, shorter time-to-market, a decrease of cost, and consistent delivery of value.

The most popular structure and hierarchy inside Agile team turned out to be cross-functional teams, little/flat hierarchy, empowered people, and respectful and open communication.

The most challenging were the rhythm of adaptation, lack of procedures, lack of structured planning, time planning in estimation, company culture, an absence of product owner, and lack of management support.

Agile adopters see the main disadvantages in uneven sprints, not-balanced load, and underbidding.

The main metrics to measure Agile success are a speed of change, goals achieved, customers feedback and satisfaction, rapid implementation of new strategic directions, a value generated before and after Agile, on-time delivery, product quality, efficiency and Work in Process.

To study the research in more detail, check these links:

https://gloriumtech.com/app/uploads/2017/10/Agile-report.pdf